image plane tilt is always a frustrating problem. You have clearly demonstrated that there is a fault - surely this can be fixed under warranty?
If not, a few things you might try if you haven't already (and if they are possible) - bearing in mind that these actions would negate warranty:
1. unscrew everything from the focuser end of the tube and make sure that the tube end is actually cut perpendicular to the tube itself using a square. Also run a rule alongside the tube to make sure that it is not bent or distorted. run a rule inside the tube thread and make sure it is parallel to a ruler aligned with the tube exterior.
2. Screw back the flange with the focuser and laser in place and check that the laser spot on the paper does not move in a circle as you screw the flange in.
3. if it does, you could have a faulty flange or faulty focuser. Tighten the flange and loosen the focuser - see if the laser spot moves in a circle as you rotate the focuser on its thread. If it does, the fault is with the focuser - if the spot remains steady, the fault is with the flange.
If the fault is with the focuser, then take Houghy's advice.
good luck. regards Ray
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