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Originally Posted by pgc hunter
I've been reading up on MSY and it looks like they are hit and miss with regards to stock availability and customer service.... basically they expect you to walk in knowing what you want  |
Hi Hunter, Any store can be hit and miss regarding service, as it will depend on what the company's service policy is and the person who is actually providing that service. For instance, there is a "tech" store that has a branch I refuse to deal with and another branch which I am happy to deal with, as the person I deal with gives great service. Frankly service is the biggest issue facing most stores these days. It is getting harder and harder to find great service. This is one of the reasons I have supported Bintel and Extravision, as these companies give great service; and you can't put a price on great service, even though I can often get things elsewhere for less, but then service only becomes really important if something goes wrong, or if you need after sales service and advise. After all, it is not whether you have a problem that is important, but how that problem is dealt with! It is mostly improbable to get the absolute cheapest price AND get great service too.
Hi Chris, a laptop that is 5 years old isn't really worth spending money on it, IMHO, as it may likely fail in the future anyway, and it isn't worth selling either, as you wouldn't get much for it. Save your $100 and put it towards the new one. Besides, if you decide to upgrade any of your software, it is likely that they will need an updated operating system to run anyway. I update my laptop every two to three years, when I upgrade my graphics packages, for the above mentioned reason. Most programs these days need "grunt" anyway. I give my old laptops, if they are still working, to someone that hasn't got a computer. I gave my last computer away to a student, along with my old printer, which still worked fine.