Purchasing online ex US can be a minefield especially when it comes to freight charges
I recently ordered several items in two separate orders one of which was put of back order when I asked to combine the two orders so as I would only be charged one freight charge I was told no problem but it would be several days before the back ordered item would be available
Ok I asked to change the back ordered item to a similar item which they had in stock but was advised the the replacement item was 6lb heavier so I'd be up for additional freight charges although the item was $10 cheaper than the original item I ordered they wanted another $26 for extra freight charges
Me being a miser checked both manufacturers websites and found that the 2 items weighed nearly the same about 2 ounces diff
So where did they come up with a $36 freight price difference (same shipping method)
I've gone back to them stating that all items total combined weight according to spec's would be under 4 lbs including packaging so how can they justify the additional charge
Has anyone had a similar issue ordering online with regard to freight charges
