Quote:
Originally Posted by peter_4059
I'm really excited to report that Theo has been in touch today to say that QHY are sending out a replacement front end for the camera.
As others have said the local support Theo provides is second to none (he has also offered to loan me a QHY8 to keep me going while this issue is getting resolved).
This goes to show it is definately worth purchasing QHY gear from him rather than from O/S.
Thanks Theo  |
Once again Theo steps up to the plate.
There have been several threads in IIS about Theo's service and attention to problems of his customers with never a bad word. Theo has been exemplary in my dealings with him and I wholeheartedly recommend buying from him as I see that's number of US dealers have gone by the wayside for QHY cameras - I don't want to see that happen here in Australia.
Prompt and intelligent service should be supported.