|
I had a QHY8 (original) for several years and during that time I did have an initial problem with the chip icing up but after talking to Theo I made sure I kept it in a dry environment (silica gel) and purchased a heating element to use with it. I had no problems thereafter.
I see you purchased a Pro model and i had heard that these were a design improvement over the straight 8 in that they had a sealed environment and that they were not prone to these problems that the original cameras had. I thought that this was such a better sealed system that since I also wanted a camera with smaller pixels I upgraded to a qhy10 camera. So far this new sealed system has worked as advertised and I'm pleased with it.
I wasn't aware that some had had problems with this new system, Troy. Is it due to bad machining or a slow leak around the screw in components? If this was an obvious problem then surely Qhy should stand behind their product and look carefully at the problem. I'm sure that from my previous interactions that Theo would rectify this potential problem as the only issue I really had with my Qhy8 was when the drivers got scrambled at Astrofest due to the power spikes and outages and Theo checked the camera quickly and efficiently and had it back to me within the week.
From my experience the Qhy10 hasn't shown this problem but it's currently in China getting a checkup.
|