Hi Sandra,
It is actually possible to put the OTA in the wrong way round, but the Celestron wording on the dovetail thingy would be upside down then.
Standing at the eyepiece, the fork arm must be on the left.
Make sure the power supply/batteries are good. The GOTO goes wonky if not enough power. Also, with cordwrap feature on (default) it can sometimes go in the opposite direction from what you expect (but not down instead of up

). I always turn mine off.
Sounds like you have the correct timezone (zone+10), time (24h?) and date (MM/DD/YY) set.
I only tried auto align once and even though it said success it didn't work, so I always use 2-star align now. Just pick two bright stars whose names you know and that are not too close together (e.g. Rigel and Sirius). That works every time for me.
Hope this helps.
Paul.