Hi Pete
There is an EQ6/HEQ5 manual and a Synscan manual. Do you have both. They can be downloaded
http://www.skywatcher.com/swtinc/cus...1=1&class2=180
The synscan controller takes a bit of getting used to. You make your selections from the menu tree and press enter, somtimes enter again to get deeper into the menu. To get out you press Esc as many times as necessary to get back to the top menu.
Depending on your Synscan version the menu trees vary a bit. What version is the Synscan. If it is 3.xx you can upgrade the firmware to 3.27. If it is 2.xx No.
If you have any queries I have a HEQ5 set up on the bench here and can try anything you want confirmed.
Learn the Synscan method first before anyone tries to talk you into EQMOD/ASCOM
Barry