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I know how you feel, Ian. I did the same a year or so ago. I documented the process I (successfully) went through and have attached it here just in case you might wish to continue with Customs. The Customs people have always (in my experience) been very helpful and this episode was no exception. My advice in hindsite is buy locally, it saves a ton of work but you have already paid for it so give it a try.
Charles
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