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I have not bought anything of Bintel (yet), BUT (and thats a big but babe!) I was really impressed with the response I got from them when I made a purchasing enquiry about a Meade ET125AT/PE I was considering at the time. They were the only timely, comprehensive email response I received from several (who shall remain nameless) enquiries I sent out. I followed this up with a 'phone call which was answered by a courteous, knowlegeable person (sorry I can't remember his name) who offered great advise. I was impressed.
After copious amounts of procrastination I decided on a "dob with a gob" and ordered a GS 12" from Andrews. The only reason I didn't buy from Bintel was because I feel I know enough not to need the level of prep that Bintel put in before shipping the scope. (Plus Andrews freight from Sydney to Tas was much cheaper) I decided to take the punt and put the money I saved into aperture and EP's and bought from Andrews. If I were the cautious type I would have paid the extra and bought from Bintel because of the professional way I was dealt with by them.
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