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The high work load deriving from bad parenting/behavioural problems and from kids with special needs can be ameliorated with assistance from Student Support Services, but there are too few psychologists and speech therapists to properly cope with the demands. Proper levels of support will only be available if teachers demand it from the govt (ie. employ more staff).
Psychologists can train teachers in techniques to deal with specific needs in the classroom. (eg. Understanding that an autistic child doesn't comprehend normal social cues and takes things very literally will help with communication). Teachers need to demand adequate support and be open to using all resources at hand in order to achieve the best outcome for kids. I'm not saying it's an easy task; employees everywhere are pushed by the boss to do more with less and teachers are no different - you have to fight for workers rights just like the rest of us.
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