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Especially with very heavily priced ticket items, such as the really expensive filter wheels and cameras, you expect them to work at least upto the standards claimed in the advertising and that when you connect them to your scope, you're not going to have to modify them to get them to fit/work. The manufacturers should take extra pains to make sure their quality control measures are upto scratch and that the equipment the ship out is 100% top quality, not just merely adequate.
If you pay $2500-$4000 dollars for a filter wheel, you expect it to work flawlessly. You should, given what you've just shelled out for it!!!! Same with the cameras and other expensive items. If you've just paid a heap for a scope...let's say a CDK700...you'd expect that for $185K you bought a scope that was going to do what it says it will do and performed to those expectations. I know I would. If it didn't I'd want to know why and I'd want something done about it if it didn't...promptly.
You should expect nothing less for any other bit of equipment that you own.
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