I'm just trying to get a feeling from what I've read whether the following may be true
"We are all to forgiving of crappy equipment tending to accept design faults as the norm when it comes to astronomical gear, yet would not be if similar problems happened after purchasing a general consumer appliance"
If something does not work as intended(advertised) we should send it back and ask for a refund!. I have read many times on this forum and others how people spend big $$$ on equipment and then void their warranty by trying to fix a problem themselves.
What do you think
Cheers