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Hi Jen,
Are there friction handles on the goto versions?
If there is, I am thinking they may be done up too tight?
DONT pull it apart, it has a 5 yr warranty which you will void if you disassemble it....Johnny No. 5 is alive!
Disassemble! NO disassemble!
See the attached pic, it could be that you have the altitude tension screw done up too tight and only when Johnny leans over can the weight of the OTA fight against the tight grub screw....?
Give it a go.
Cheers
Chris
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