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I am not sure if this may affect it but the manual for the Sky X seems to indicate you need to do a synch after every power on.
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If your mount doesn't have a homing sensor like the Paramounts do, then you have to do a sync every time you power on the mount or disengage worm, etc. With a Paramount you just home the mount, no sync needed.
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Its a little unclear on this point. I also though per the T-point manual that if you did a synch you had to do a new model. I'd have to read it again.
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TheSkyX permits you to "Sync into model." It works very well (I've tested it) and permits you to use the same model and data with just the sync reset. That would be the one to use for sure with an mount that can't be homed.
The SkyX is quite an improvement over TheSky6. You guys who are still running TheSky6 are falling further and further behind ever day. You really should upgrade sooner rather than later. At the moment I personally think the most convenient way to do that is by purchasing a Universal Subscription at upgrade pricing. That way you get a serial number that can activate
everything old and new without any fuss or muss.