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The service guys said it was a power surge that killed the PCB (caused by the blackout).
I rang Integral Energy (reseller) who said that Energy Australia owns the network in my area so I had to claim through them. I rang Energy Australia, who are sending me out a claim form. So it continues.
I ended up buying the Soniq $198 job from JB Hi-Fi. Having trouble getting it to work properly (connections?). See new thread if you can help please.
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