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hey guys,
thanks again for the thoughtful posts. here's an update:
1. called customer support and did the troubleshooting "look for something in the daytime"... duh...why didn't we think of that. confirmed the eyepiece worked and we saw the paint on the balcony of the building 100yrds away.
2. pointed it at the little dipper and saw stars after a LOT of focus bar moving. did this a ghetto way though (used the screws on the front/back of the telescope tube - top and bottom- to 'align' the object in the telescope's field of view). turned out we decided we were very unlikely looking at those stars and instead, stars somewhere farther out but we couldn't tell. the issue here was that we could pretty much see the stars better with our naked eyes so it seemed most likely the stars we saw in the telescope were much farther away.
3. then tried to hit terrestrial objects (a boat, city lights far away, and finally when those failed, a building about 1/4mi away). the only thing we saw was the building and i was pretty shocked at the lack of incredible detail i expected. it's a 12" but i was expecting to be able to see like ear hair on a dude's head at that distance. so this was also rather confusing. i guess 77x isn't really that much?
4. finally gave up when we weren't really able to see anything.
note: we were doing this observing from a balcony w/ like maybe 5-10degrees of viewing from the top/bottom of the balcony and about 100ish degrees side to side. so we didn't do the one/two star align procedure.
any thoughts about this would be most appreciated!
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