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My gripe is I took the Bisques at their written word. When someone lies to me directly three times, or lets be generous - is appalling withholding with the truth and I spend my money on these promises and I find they lied - I get cranky.
In all fairness they offered me my money back, but I felt I had too much invested in them.
I'm left with a sour taste that they should have delivered what they promised, I only found out about the ASCOM bad blood once my money was in their hands.
My comments about Tpoint is based on real experiences I personally encountered dealing with the two relevant vendors. Its no strawman unfortunately - its history.
You're assuming that I'm assuming - actually it was a customer mis-service issue that happened to me. I've dealt directly with many software vendors over the years - the Bisques re ASCOM are the only ones who didn't keep their word.
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