Yup checked old address. They assured me they would call back tonight and that people are there till 7pm etc...no call as per rest of the day
I call at 6:30 get the switchboard closed message.
So now I call regional office number. Security guard answers. Tells me everyone leaves at 6. I ask him if a manager is about. He goes and looks. I finaly get onto head of customer service at 6:45. He looks into it calls me back tells me its likely in one of 7 semi trailers containing 7000 packages.
Now Im even more worried. Assures me with no basis to assure me that it will be found and delivered tomorrow.
Knowing your equipment is in country sitting in some depot while incompetant people dont do their jobs is driving me nuts....
Needless to say I had a few choice words to say to the customer service manager.