Quote:
Originally Posted by Exfso
Hmm yes Bigpong..I think they have big problems, I have had issues with download speed since I connected to them had all the excuses under the sun, mainly from the call centre people based in the Phillipines, they are worse than uselesss. A couple of them have said I am stuck with the speed I have sometimes as low as 120KBps when I was getting over 750KBps with my previous subscriber out of the same exchange. One clown told me I was not getting ADSL2+ speeds and he would re connect me to plain ADSL, not damn likely! I have had 2 modems supplied by bigpong, both Thompson and they are useless. Bought myself a Billion 7300RA and my speed jumped immediately up to over 700KBps. To put it bluntly, their off shore call centre people are nothing short of cretins.  |
Well that's interesting Pete, VERY interesting! As you know, I'm having ID trouble to you, with basically the same excuses supplied by them. They will only guarantee 112 Kbps. Just before I go for the throat though, did your old provider own some of its own lines, as most of the lines throughout AU are owned by Telstra. However a small amount of lineage is owned by other ISP's. If lucky enough to be with one of these providers they can usually offer way better speeds than the congested Telstra lines.
We also have been running the standard Bogpond Thompson modems (TG782T)..
