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We need to be careful that we don't protect retailers from negative comment or folk will naturally question agendas or motivations.
I also thought freedom of speech, especially when it's in the public interest, was an important cornerstone of our community?
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Let's not over-react, Matt.
Noone is protecting anyone.
For me, I expected my tube to get surface rust on it. After all, it got wet from dew, I didn't dry or clean it, and I leave it outside 24/7. It's not like we're talking a hole in the tube. On mine, it's a few spots of brown on the tube.
I'm not downplaying it though, for others it's a bigger deal than it is to me.
All i'm trying to say, is that it's dangerous to say "don't buy the scope from Andrews because it rusts". That could get you in trouble. Bintel sell the same scopes and they will have the same problem.
Of course people have every right to ask the retailer take it back or demand a new tube. Let us know how you go. I just don't know if that sort of thing would be covered under warranty or if it's considered regular wear and tear?
Knowledge is power. As I said, it's another pro/con to consider when weighing up GSO dobs versus other dobs versus other types of scopes.
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I thought the retailer had some input into the specification of these scopes (if only to put their name on them)? The only way the problem will be solved is to bring it to the attention of the retailer, who should then demand a higher quality from their supplier
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Possibly, i'm not sure. As far as I know, the retailers that sell the GSO's sell them exactly the same to everyone, and they put their own stickers on them and bundle in different eyepieces. Demanding a higher quality from the supplier is certainly a valid point, however the market has also demanded lower prices, so it's a trade off. Higher quality paint finish will probably mean higher prices.