Quote:
Originally Posted by dini01
Has any one had any experience with Andrews getting OTAs replaced and do they pay for return postage?
Thanks in advance.
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Generally retailers don't pay for you to post the item back to them, even when it's faulty from the start, which I find very annoying. I recently purchased a diagonal from a retailer and they sent the wrong product but did not offer to cover my postage cost, so I won't be in a hurry to deal with them again. Good service = return customers.