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yea they keep calling my house as well.
unfortunatly the dumbas err person i live with followed their instructions, went to their site and allowed them to remote in.. she then called me so i got her 2 pull the modem etc... they called back complaing they were disconnected, she told them to go away and now we get constant phone spam. I work in IT support BTW, why let someone else "fix" our computers other than me i will never know. it disturbs me as I have up to 7 computers in my house, inc a server and terabytes of data on it...
I think the ID of your pc can be found with the virus running on it. ive had a keylogger before and that compromised my WOW account.
Just keep the following up to date
Antivirus and scan often.
windows updates
Firewall including the Hardware firewall on the modem. i found by enabling that I was getting ICMP bombs.
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