Quote:
Originally Posted by Ivan Lim
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Unfortunately we have such a large range of products (telescopes, binoculars etc) that making sure every product has the very best market price, compared to all our competitors, is very difficult to do. Sometimes we are able to see their price changes but many times it can slip under the radar.
To help with this, we do offer a best price guarantee on all products. This means if a customer finds the same product at a better price from another official retailer, we are happy to work on matching that price to make sure you get the best deal.
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Cheers everyone 
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So Ivan
Does this then mean that if someone surfs your website and makes a purchase without asking for a better price that they would pay the "full price" instead (which slipped past your radar and therefore its price was not "competitively" updated/posted on your website in a timely fashion) and that your company would not advise the customer after they had committed to a purchase that the item actually was much cheaper than stated on the website?
Cheers
Bill