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I think that is not correct, there is a difference to being negative and objective. For an online information service the weakest link in any business stems from a number of things. In this case the website lacks significantly. I have tried to navigate but eventually the amount to time to access the information is prohibitive.
Hopefully the Vendor will take note and consider it as part of it's marketing strategy. Softly softly approach is not the way to get things done for a consumer based website. There are a lot of free CMS sites out there that can present well to consumers.
I have no argument with the owner and their price on the surface seem quiet reasonable but when you look for many products of similar specs this can take a lot of time and not prepared to waste too much time on it.
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