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Stephen,
That assumes that negative reports are posted ?
Unfortunately negative reports are regarded as "Vendor Bashing" which is not permitted - hence they are not available.
So this means people affected would not be permitted to post in this thread.
I have raised this with the Mods in the past to no avail.
Not that I think Vendor bashing by emotional, irrational posters should be ever allowed, but if a thread by a genuine poster asks for opinions it should not be the case that the posts are necessarily always biased to the positive when there may in fact be more than just an occasional mistake or problem that will affect every retailer from time to time.
I personally fail to see how that is beneficial for the members - its not only misleading it is wrong and deprives members of information that they might or should need to know.
At the same time I also appreciate that IIS does not want to find itself in a predicament with vendors.
Maybe a poll - Was your shopping experience up to expectation Yes/No could suffice ? But this is still a rather unsatisfactory source of information.
Or alternatively no threads on Vendor performance at all - also less than satisfactory.
Or a "Please PM me with your comments", thread closed fpor comment.
I dont know what is best but I think it should be sorted out.
I'll duck now !
Rally
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