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If the picture represents the binoculars you have a simple fix will not be possible. The weight of the binos is really too high for that method of mounting and any repair by glueing will not last.
As you have modified them I would not expect a warantee claim to be successful except as a goodwill gesture. I suspect the mounting boss was never expected to be used in the manner you require and is a manufacturing short coming and would be deemed to be unsuitable for the purpose you bought them for and as such should have been replaced or refunded. By refusing your claim the supplier has done himself more harm than the cost of the binos.
As you look like being stuck with them there are other ways a mounting bracket can be attached and should be investigated.
Barry
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