Good news.
Brad Moore has come to the rescue and like me thinks there is a hardware problem. I have to do some investigation inside the mount. A PDF is on its way to me (incidently this is how software bisque fixes mount hardware problems - you get a comprehensive instruction on how to fix the problem and you fix it yourself. I like this because I will sort the problem) to check and tension bearings and fixings. I will have to take some video of the problem and send it off to Brad.
So I will get back to you all very soon and let you know how it works out.
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