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Old 13-04-2011, 11:40 AM
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iceman (Mike)
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Join Date: Sep 2004
Location: Gosford, NSW, Australia
Posts: 36,799
I contacted Toshiba Support.

This was their reply:

Quote:
Dear Mike,

Thank you for your enquiry.

60-140 minutes of battery run-time under normal usage (without gaming, dvd playback or external usb devices) is a perfectly acceptable battery life for this model.

To improve your battery life, you may try the following

1. Discharge the battery fully followed by a 100% recharge (one a month).
2. General optimisation instructions can be http://www.mytoshiba.com.au/support/items/faq/11.

Due to limitation of technology, charge capacity of the battery will not remain the same during the entire life span of notebook.
I replied and said that 60 minutes was not acceptable or normal.

They then said:
Quote:
I am assuming that you have charge cycled the battery to try and improve upon the battery retention already.

As your battery is performing within the limits of the battery specification, a replacement battery cannot be provided.

Should you wish to purchase a replacement/additional battery, kindly visit www.empr.com.au or www.shoptoshiba.com.au. Alternatively, should you wish for a professional assessment of your battery, kindly make an appointment with one of our authorised service centres listed on http://www.mytoshiba.com.au/service-centres.

Be advised that charges may apply should no manufacturing faults be found during assessment.
So it doesn't look like I'll have any luck
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