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Good news at last. I now have a brand new (cylindrical) OTA courtesy of Andrews (Luke in particular). Because the original was insured, they took care of dealings with the carrier and I got the replacement within 2 weeks (the carriers still managed to punch a big hole through the side of the box, but missed the OTA this time). Am pleased at the outcome, but this sort of thing really should not happen in the first place. Thanks to all who gave advice and encouragement. Regards Ray.
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