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Originally Posted by multiweb
This proves that it doesn't matter how big or how well prepared you are murphy's law still applies. Disaster recovery is a made up word like 99.9% uptime guarantee. I hate the current technology for just this. It is not reliable. Hopefully virtualisation is the answer. You cannot rely on hardware plain and simple.
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If it was just hardware, it would not take this long to fix. They will have replacement hardware. This is much more likely to be a software problem, and I would expect them to have backups of everything involved to roll forward from a known good state.
Even then, in the IT business three or four days is beyond anyone's idea of reasonable time to repair.
We are working on something that has a 99.9999% availability service specification. That's less than an hour a year, and can only be achieved with an active standby to fail over to.
Quote:
Originally Posted by DavidTrap
If only Queensland Health had done that with their payroll system??? System cost $60million to implement and projected fixit cost is $210million....
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Were you expecting a system delivered on time and on budget? Between the time they write the proposal and the system being delivered the client's demanded feature creep ensures any relation between the contract price and the final cost is purely fortuitous.