Quote:
Originally Posted by solissydney
The last resort will be writing to NSW Fair Trading .
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And dont be scared of using Fair Trading, they are there to help and are pretty prompt.
They helped me with my phone replacement 8 yrs ago and I am working with them now over a dispute with my builder over a fence they knocked during my house demolition. Took about 5-10min on their website to post the complaint/request, they called me back in 5 days to discuss, I now have an onsite meeting with them and the builder on the 22nd.