Quote:
Originally Posted by TheAstroGuy
Hi John,
I am sorry to hear that, you should have brought your Atik gear from me
No but in all serious-ness that's no good, Contact Vince at Atik he is the main technician there and is usually very helpful.
Whilst i am a dealer myself i also use two Atik cameras and have required help in the Past with understanding software and both Vince and Jennifer are extremely helpful people.
Good Luck
Kind Regards
Shane
|
Yes maybe Shane!
But all I really ever wanted was the pinout for the EFW cable so I coiuld replace the faulty connector or make up a new cable myself. Atik always sound helpful by email and promised to send the cable directly and not to wait to fix the control box, pay later etc etc but it is now two months and counting and, of course the money has been transferred, emails seem to go missing - maybe it is language problems or spam filters, I do not know, but I really cannot recommend it...
Regards,
John