Hi,
I recently purchased from
http://stores.ebay.com.au/Ozplaza-Shop an "el-cheapo" weather station. Excellent service with quick delivery, unit arriving in 2 days. I set it up to test and discovered that the anenometer would not read. An email to OzPlaza brought a quick reply apologizing for the problem and offering post-paid return to them for assessment, replacement or refund.
In the mean time, after reporting the problem in the long-running IIS post on the subject, I received a tip from Geoff (GTB-an_Owl) suggesting I should check the pins in the socket. Sure enough these were bent and I was able to straighten them and the unit now works perfectly. I notified OzPlaza of my success and received by return email:
"Dear customer, We sincerely apologise for any inconvenience caused. Would you like to consider a $10 partial refund as compensation?"
Now isn't that just fantastic!
Thank you OzPlaza shop.
Robert