Another quote from the link in the first post:
"Be forgiving if miscommunication does occur. We all make mistakes—if someone does offend you, remember the difficulties of effective online communication. Likewise, if you offend, take the time to apologize and explain that you did not mean to wound. Common courtesies such as this really do go a long way."
It's well worth reading the entire article at the link. Remember that the miscommunication happens at both ends, the message being sent by the poster can be poorly worded or the recipient can misread the post, or both.
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