Quote:
Originally Posted by AdrianF
I get very impatient when making enquiries about goods. I was in the market for a new Canon 500D with the twin IS lenses. I sent emails to all of the likely suspects (hardly normals, rainers camera house, teds camera house etc) still waiting on a reply from any of them. They have lost any chance of my $1300 as I ended up buying online from Sydney.
I am under the opinion that retailers in this country find customers a nuisence who disturb their coffee breaks.
Adrian
Ps the 500d is a nice camera
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Adrian (et al)
I fully understand your point of view. Most people who price shop for something will also think the same. But as an ex business owner, I can tell you that you could literally spend all day answering peoples' price enquiries and then not have time to get your actual work done.
I'd say that generally speaking, when people 'price shop', it pretty much isn't worth the business owners time responding, since the chance of that business being cheapest, and therefore actually getting to sell the item, is quite slim.
They are far better off behind the counter building relationships with actual customers face to face so that those customers then value the service offered and don't just judge on price alone.
Hope this helps
