I sent my last email yesterday morning - with a 2 hour time difference, they all day Friday to respond...
Quote:
Originally Posted by rmcconachy
I'd say expecting a reply within 24 hours of sending an email is asking too much, especially on a Saturday. Such a reply would certainly be worth extra `customer service points' with me if I did get one but I wouldn't necessarily expect it. However, I think that no contact over three or four weeks on a prepaid order is way out of line and I too wouldn't go back to that source again unless I had absolutely no other options.
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