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I've learnt that in today's world, the only way to fix the issue, is to cancel and restart again. When it's a software thing (changes to accounts)
I know it's hard to figure out why and what happened, but easier for oneself to go through pain once than just add to the pain.
The problem is, that it's seems to be "our" (the consumer's) fault for mistyping a character. (yeah right)........
I had a misfortune a few years ago. Slightly related.
I owned a VK commodore wagon and sold it to a wreckers.
About 12 months before I wrecked it, I bought a rebuilt engine from Repco, and did a swap with the old engine.
I had forgotten to tell VICROADS about it (serial number - when I installed the new engine).
The wreckers pulled the engine out of it and installed it to another car, then sold it off.
Got a call a few weeks later from the cops. "where did you get that engine", said that I got it from Repco, as a trade in/swap/exchange unit for a rebuilt one.
Cop was miffed. Found out, that the engine I got off Repco was stolen from Adelaide. LOL! they had been looking for this engines for ages.
I bet if I had of issued VICROADS with the details, I would have had an impounded car, to no fault of my own (I suppose "Stolen Property").
Shows Repco don't do their checking either. They might have changed in recent years.
Now Repco would have had to come to the party with a new engine, but that would be so hard to organise and get them to "justify it" would be a nightmare.
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