[cybereye (Mario)]

My wife bought me personalised plates for my birthday and I had several forms to complete. I drove to the Motor registry office, removed the plates from my car, affixed the new plates and then went inside. Queued, got a ticket, waited and then spoke to a helpful soul behind the counter. Everything was in order, I handed in the old plates and was told a new rego sticker would come in the mail in a week's time.

After a week the new rego sticker arrived but unfortunately the rego number did not match my plates - a number was missing. I decided to call the toll free number and finally spoke to someone. They had to call the office that I'd submitted the paper work at - yes they'd made a mistake and the new sticker would be in the mail.

3 weeks later and no new sticker so I decided to ring the toll free number again. Same story and they tried to ring the rego office (@ Macgregor). No answer from Macgregor as they were busy so I decided to hightail it up there as it's not too far away. Got there at 4:31pm only to be told that the office shut at 4:30pm. "But, but, but......"

I rang the toll free number the next day and was told that for personalised number plates I needed to lodge paperwork and hand in the old plates. "I've done that!!!" "Oh, well let me just call Macgregor.... hello are you there, Macgregor needs to check the paper work. They will ring you back. Bye." beep, beep, beep...!!!!

Amazingly they did ring back in the afternoon, admitted there was a mistake and said a new rego sticker would be in the mail. A week later it appeared!! The good news was that for about a month I could've gone through speed cameras, red-light cameras, etc and my plates would not have registered on their files!! But I didn't.

Cheers,
Mario