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Old 09-09-2010, 09:24 AM
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CraigS
Unpredictable

CraigS is offline
 
Join Date: Jul 2010
Location: Australia
Posts: 3,023
RTA & Rego MessUp

Here's a classic that just happened to me ..

- Received Rego Renewal (car 1 year old,only);
- Received greenslip renewal notice;
- Paid greenslip fee to insurance company;
- Bank account debited. Receipt received from insurance co;
- Went to renew pay Rego (online) .. said cannot renew this registration contact suppport for further info;
- Rang support .. they say "Your plates have been handed in and we have paid a credit to the person who handed them in".
- I say, "that's funny I'm looking at the plates on my car, right now".
- They say "go straight to an RTA office immediately and show them the plates .. don't drive the car";

- I spend 1.5 hours at the RTA office (queues etc).
- They check and say "Oh .. someone's mis-typed rego details into the system and must've typed your plate numbers by mistake (no apology)";
- I say: "Ok can I renew the rego now you've corrected your problem ?"
- They say "No the greenslip fee hasn't been paid";
- I say "That would be because you deleted it from the system"
- I get a nod and get told to sort it out with my insurance co ....
- I then spend another hour getting my original payment (made 1.5 weeks ago) re-submitted by the insurance co.;

Just goes to show you .. you might be driving an illegally registered vehicle, courtesy of RTA mis-typing, and be blissfully oblivious to it all !!

I should've run a few red light cameras or something .. that would've been 'interesting' to see what would've happened.

Anyone else have things like this happen to them, or is it just me ?

Cheers
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