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Bert,
I also suffered the same indignity.
I've been with TPG since I moved to this suburb in November 2007. At the time, they had a $49.95 plan for 8 GB peak and 10 GB off-peak.
I kept going over my limit as I'm a heavy user. I got fed up a few weeks ago and decided to check to see if I could get ADSL2+ (I knew I couldn't as I live in a building serviced by a pair gain system). Once rejected, I thought I'd check to see the next available plan -- was happy to upgrade. Upon checking their site, I realised they had scrapped the 18 GB option and replaced it with a 25 GB peak and 25 GB off-peak plan for 4 cents more! I immediately upgraded and it was switched on within 10 minutes.
I am now downloading the entire Internet.
It's annoying that despite being a customer since then, they didn't bother to advertise or market to their customers the option of moving up for the cost of a few cents. I know it's in their interests to not notify their customers as they will continue to gouge us, but, I thought it was pretty poor form.
H
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