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Quality has many dimensions. One can be defined as “fitness for purpose” and clearly in Roger’s case, something here was not fit for the purpose, as his unit failed prematurely, in the field, at the worst possible time.
It might be the case that the Canon TC-80N3 and the generic brands are “the same” in terms of their mechanical, electrical and functional properties (assumption here), but people may choose the Canon brand because of some perceived and/or real extra value.
I know that a Ford or Holden will get me safely, reliably and comfortably from Sydney to Brisbane, but if I had the choice, I’d much prefer to make the trip in a Ferrari. Ford, Holden and Ferrari are all quality cars in that they are built to a defined standard, priced accordingly, fit for the purpose intended, reliable, etc but the experience of owning the Ferrari is something else!
Hopefully Roger hasn’t become too alarmed with this particular route that his original post has deviated down!
Cheers
Dennis
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