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You make a good point but I think there is a difference. Software Bisque and similar got it right at the outset.
Not so with ASA. They put out a very expensive 12 inch corrected Newt for years that had a defective focuser, that had a defective mirror mount, that had flex in the tube, that had at least one example of pinched optics. People were doing "fixes" of the focuser. They brought out their own focuser and there was a buyer of a very expensive scope (I am talking over $20,000 here) with a focuser that you could rock with your hand and there was a video of them doing just that. That's like buying a Mercedes car and the steering wheel is loose and can't be used.
So that is their track record on scopes.
When the defective scope was sent back the owner had to wait some time to get his refund.
So are you suggesting doing business with a company with that sort of track record of quality control and customer service? That is quite different from supporting cutting edge technology. A 12 inch corrected Newt was not cutting edge technology.
So if you do go down that path and want cutting edge technology then the thing to do would be to differentiate between the companies that will give excellent service and rapid response and have quality control in at a high level versus those who are having difficulties with the basics of running a successful business and will run you around. That is true principle in running any type of business you constantly evaluate the performance of suppliers etc.
That is one thing I like about the internet, you can find out reviews of various products before you buy. Not like the old days where you took a punt.
I guess most people on this site have bought an astro product at some point that was bugged and felt they were deceived and ripped off. It is a small industry and not every player plays it ethically. "Buyer beware" is still alive.
Greg.
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