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Bruce,
heck, someone else will know, but a couple of questions.
The camera is "recognised", that is it comes up in the list and you select it?
The mount the same? Do you select "On Camera"?
If you can't move the mount via the manual controls, then I suspect it isn't connected correctly. Can you select a slew speed on the mount, as opposed to a guide speed? This is what I do, and when I click on "Move" I can see and hear it move. Do this during the day or on a stormy night.
It will be something simple I suspect, keep trying.
Gary
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