Quote:
Originally Posted by gary
Hi Roger,
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Thanks Gary. I know you in particular but also Gary Myers have been very helpful and my friend has been hugely appreciative of that. It just seems my friend hasn't got it to the point where it's working nicely for him yet.
It's interesting to hear about the involvement of the argonavis, I didn't realise it was so key in the tracking (not just the GoTo) of the mount. That helps my understanding to help him.
We are in that situation you mention of not having anyone neraby who can help in person, usual for astronomy in Perth and something which has held me up for months and months in the past with other issues of my own .. such is life in little old Perth
At last I talked to my friend regarding his setup he was asking for my help to work out "parameters" and help him update and understand "parameters" .. perhaps firmware too, not sure. Probably the parameters you're talking about. You may have been the one to tell him about them. I'll have to see if we can progress that.
I suppose the point for prospective buyers I'd emphasise from my "arms length" experience is that while the product often works great and the support is great, there is no denying it is, as you said, in the end of the complexity scale far from the simplicity of an eyepiece, and so is not necessarily the best choice for everyone
I had the feeling from other posts in this thread that people are glossing over the work needed to setup, configure and problem-solve the system.
Thanks for your reply
Roger.