Ok, this is not a rant or a 'Celestron sling off' by me, lets get that straight shall we
I'm just here to state the facts.
As some of you may know, 18 months ago my CGE mount started playing up. It all started with the 'errors 16/17'. It's taken this long to effectively diagnose the problem back to the MC board in the electronic pier, with the help of the guys on CN.
Last week I notified Celestron tech. support of the problem & that I wanted to buy a replacement board. I found out beforehand (from a fellow American imager with much the same mount) the board was $106USD.
Celestron tech. support wrote back saying to get in touch with my local distributor..The new Celestron distributor is:
http://www.sheldonandhammond.com.au/
Apon writing the distributor in obtaining a board, the price was to be $499AUD but the distributor was not going to provide the board, & to approach my nearest authorized Celestron dealer.
In the end, it was going to cost me close to 1KAUD to get a replacement board.
The day before I emailed Celestron tech. support, they changed their policy on selling parts to the public. They no longer sell parts until further notice.
I don't want this thread locked, so keep your replies factual. The Astro public have a right to know.
Thanks.