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In my experience these things are really hard to diagnose. It could be a chip on a board, could be the hand controller etc. etc.
I've had my CGE mount go belly up over 18 months ago & I've only diagnosed the actual problem 2 weeks ago. Mind you I never threw myself & my time 100% into it.
Anyway, my point is that my problem was looking like the hand controller, whereas it turned out to be a chip/IC on the MC board.
G'luck.
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