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Bill
I had a similar issue with my HEQ5 Pro mount. It turned out to be an incorrect DC connector on the power supply cable where it connects into the mount. The mount has (I believe) a 2.1mm DC connector and the cable had a 2.5mm DC connector. The mount would work until you slewed to a particular position then reset. The 2.5mm connector on the power cable was making & breaking intermittently with the mount's socket.
Good luck!
Cheers
John
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