Thread: the astro guy
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Old 22-04-2010, 03:13 PM
taxman (Matt)
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Join Date: May 2008
Location: Brisbane
Posts: 369
the astro guy

I am probably going to get a hiding for this, but I feel honour bound to report on my experience dealing with theastroguy.

In short, his service is absolutely excellent. I can be a difficult customer, I am the first to admit but Shane's patience and willingness to make sure I was happy was just astounding. I have never, ever been as satisfied with a retailer in the astro game.

I bought an Atik 314E recently and when some minor problems arose in getting it over from the UK, he updated me sometimes three times a day with what was going on and even wrangled me a free t-shirt from Atik for my troubles.

Then when I was have difficulty operating the camera (because I didn't read the manual ), I emailed him and he called back at 9:30 on Saturday night!!

I don't have any affiliation with theastroguy other than my recent purchase.

Last edited by taxman; 22-04-2010 at 04:42 PM.
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