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You need to ask whether it was USPS or a courier, and which one. Then you want a tracking number. USPS and most (all?) couriers will have an online tracking system. Some are more use than others (Aust post is v poor) but at least they will show the date of lodgement - probably also arrival in Sydney for an internation shipment. At work I've caught out suppliers saying they posted before they really did.
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