Quote:
Originally Posted by Gama
How on earth can they provide better security, when nothing has changed, except out of pocket by $$$.
Verify what details, the ones the individual decides to place on the site..
Geez, reading back, i sound grumpy, oh well, must be cause im getting older and its a pre requisite to becoming an old man..
Theo.
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Hi Leo
Not sure if your post was in response to mine, but if it was, then I may have misled you with what I wrote.
Basically I visited Astromart daily and suddenly, one day, I could not log on.
I tried to contact the admin via e-mail querying my new and surprising error message along the lines of “userid not recognised”. But I did not get a reply, even after 2 or 3 e-mails over a period of a couple of weeks.
My next e-mail, to the same point of contact, had in the subject line words to the effect “possible fraud on my account” and I received a reply with a few hours.
If instead, I had been informed that my account would be suspended until I paid a once off $12 admin fee within say, 2 weeks or so, it is likely that I would have done so. But to be cut off without any notification and then have my e-mails ignored until I included the emotive word “fraud” in the subject line, kind of put me off joining.
There’s nothing wrong with the occasional grump – usually, they are well founded!
Cheers
Dennis